India is the preferred destination for Outsourcing and Offshoring (O&O) services. O&O capabilities evolved due to advancements in information technology and innovation, which led local markets everywhere the planet to converge to become one global marketplace. Owing to these transformations, there are significant displacements in workforce requirements in the least sites.
However, the once disruptive industry is within the process of getting disrupted by new technologies and other trends including AI and expansion drives by erstwhile domestic companies, as they look to determine bases within the same offshore markets from where they had diverted the tasks. This further restructuring of job markets is resulting in a significant reshuffle within the sourcing of skilled manpower from all across the globe, fuelling demand for the talented workforce from India domestically as well as globally.